FAQ
Your questions, answered.
The things couples ask us most. Anything else, just message us.
How much do you charge?
Packages start from £1,200.
Every wedding is different, so we quote once we know your events, dates and venue.
Send us an enquiry and we'll get back to you within 24 hours.
Where do you cover?
Our HQ is in Milton Keynes.
We're also based in Luton, Northampton and Bedford, where our team members live.
Travel up to an hour from Milton Keynes is included.
Further away? Just ask. We'll include any travel in your quote.
We cover destination weddings too.
How long until we get everything?
- Photos: within 2 months of your event.
- Trailer: a month after your photos (3 months after the event).
- Full film: a month after your trailer (4 months after the event).
Need it sooner? Our optional fast track gets everything to you within 30 days. Ask about it when you enquire.
Every timeframe is backed by our late-delivery guarantee.
What's the late-delivery guarantee?
If your photos, trailer or film arrive later than our timeframes, you get a free photo album.
The timeframes:
- Photos within 2 months of your event.
- Trailer within 3 months.
- Full film within 4 months.
- With our optional fast track, everything within 30 days.
Conditions apply, such as returning your music form on time.
The full terms are in our T&Cs, which you'll find in your portal.
How do we secure our date?
With a 50% deposit.
Once it's paid, the date is yours and your client portal opens.
We'll confirm the deposit and how to pay when we send your quote. We take bank transfer or cash.
Do you have a female photographer or videographer?
Yes, we have both in our team, and every couple can request them.
Just mention it when you enquire. Meet the team
What's the client portal?
Your own private space for the whole wedding, from the day you book to the day your film arrives.
Inside it:
- a tracker showing where your photos, trailer and film are
- photo galleries that play the music you chose
- your event itinerary
- your music selections
- your contract and T&Cs
- behind-the-scenes clips and sneak peeks
- Skadoosh, your AI assistant
Only our couples get one.
Can we choose the music?
Yes. You choose the music for your film.
Once your date is secured, you'll find a music selection form in your portal.
Your photo galleries play your chosen music too.